Software product · Lessons learnedEditor’s picks

VocalDesk

The story

The author met a US-based sales partner on Reddit. They sold AI phone agents to local HVAC businesses, with the partner handling sales and the author handling technology. After a few months, the business reportedly had about $6,000 MRR and a $30,000-per-year contract with a call-center company.

The author spent weeks building custom features and integrations, then maintained the deployment. According to the author's account, a revenue-sharing dispute followed the client's payment. Vercel logs showed another subdomain calling the login endpoint, and the author later learned that the partner had hired other developers to build a similar app.

The author says trust broke down, access was removed and legal threats followed. The project was subsequently renamed VocalDesk and open-sourced on GitHub, while the author moved toward independent AI and software development services.

The dispute is described from the author's perspective. Business MRR, the annual contract, client payment and the author's personal share are separate matters. Final distribution and resolution are absent from the archive.

Source excerpt

I found out my cofounder was secretly building a copy of our startup through a random Vercel log. We were doing $6k MRR and had…

@srcbuild · Read the full source

What was delivered

AI phone agents for HVAC businesses and call centers.

Customers

Local HVAC businesses in the US and a call-center company.

Lessons and acquisition

A sales-and-technology partnership brought paying customers and custom work. The author describes its breakdown over revenue sharing, access and trust, followed by open-sourcing the product.

Costs, risks and open questions

The annual contract and MRR have different scopes. Client payment amounts, the author's actual share and the partner's response are unknown.

Why we selected this case

The case documents custom client delivery and a partnership breakdown, providing detail on responsibilities and revenue distribution as a business grows.

Tools and topics

  • Vercel
  • GitHub

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