Automation service · AcquisitionEditor’s picks
Hospital appointment phone assistant
The story
The author built two phone workflows for a hospital client. One handles inbound calls and appointments, while the other makes outbound reminder calls.
The system uses Dograh, n8n and Google Sheets. The hospital name, project fee, initial acquisition channel and real-world operating results are undisclosed.
Source excerpt
A hospital phone system is two jobs: answering the calls that come in and making the calls that need to go out. I built both…
@richardabish_ai · Read the full source
- What was delivered
An inbound appointment agent and an outbound reminder-calling system for a hospital.
- Customers
A hospital client.
Lessons and acquisition
The author separated hospital phone work into inbound booking and outbound reminders, then implemented both for the same client.
Costs, risks and open questions
The client name, fee, deployment method and operating results are undisclosed.
Why we selected this case
The two hospital workflows and their tools are clearly specified, offering a concrete example of dividing an automation service into distinct tasks.
Tools and topics
- Dograh
- n8n
- Google Sheets
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